















Conflict resolution coaching combines the
practice of coaching with conflict resolution
principles. In a confidential, voluntary,
one-on-one process, a conflict coach works
with one or more individual clients to help
them resolve existing disputes, prevent
unnecessary conflict, or find more effective
ways to relate to others. Coaching can be
useful in both working and personal
situations.
Conflict resolution coaching is a risk-free opportunity for people to examine difficult circumstances
and look for a better way forward. It can also be an informal venue for individuals to enhance their
conflict resolution skills - with respect to a specific dispute, or in general.
Coaching is probably the most informal, low-key way for people in conflict to receive help for
resolving conflict. The time span for coaching ranges from one meeting to an on-going series of
conversations, over time, which provide continuing guidance until specific conflicts have been
overcome, or new conflict skills have been successfully acquired.
Coaching can be useful for addressing...
- Unresolved past conflict that continues to adversely impact relationships.
- Current conflict that is getting in the way of healthy work or personal relationships.
- Preparation for an anticipated difficult conversation with another person.
- Preparation for mediation.
- Post-conflict support, to encourage continued movement in a positive direction.
Coaches offer both support and challenge. They can help with...
- Clearly identifying personal issues and concerns.
- Clarifying goals and desired outcomes.
- Exploration of constructive approaches that will bring better results.
- Consideration of the concerns of others.
- Overcoming defensive responses from others.
If you can relate to any of the following, conflict coaching may be of value to you...
"I’m stuck in a situation that’s not about to change. Is there something new I can try?"
"Déjà vu. New players, new situation, but the same old conflict. What’s wrong here?"
"I’ve been avoiding the situation, so I don’t make things worse. But that’s not going to help either.
Either way, I lose."
"We’re at an impasse, and neither one of us knows what to do next."
"It seems as though everything I do is misinterpreted."
COACHING...
CONFLICT RESOLUTION SERVICES